This Privacy Policy outlines the data collection, usage, and sharing practices for Medixcel's website, which provides appliance repair services. By accessing and using our website, you agree to the terms set forth in this Privacy Policy and consent to the collection and use of your information as described herein.

Information We Collect

Our website includes a call request form that collects personal information such as your name, phone number, and email address. This information is submitted to us via email when you complete the form. Apart from this, we do not collect any financial information as our website does not handle transactions or credit card processing.

Use of Information

When you contact us, whether through a phone call or by submitting a service request form, you consent to allowing Medixcel and our trusted partners to contact you via phone, email, or text for service-related purposes. We utilize this information to schedule and confirm appointments, provide service updates, and respond to your inquiries.

Information Sharing

We may share your personal information with our trusted partners to facilitate our operations and service needs. These partners are bound by confidentiality agreements and are prohibited from using your personal information for any purpose other than to provide services on our behalf.

Non-Personal Browsing Data

Our website may collect non-personal browsing data through the use of cookies or web beacons. This data helps us enhance user experience by analyzing trends, administering the site, tracking user movements, and gathering broad demographic information for aggregate use.

Waiver of Legal Action

By using our website or services, you agree to waive your right to sue or take any legal action beyond direct negotiation for any disputes related to the website or our services. Should a dispute arise, both parties agree to attempt resolution through direct negotiation before pursuing any further actions.

Limitation of Liability

In the event of any claims, you agree that the maximum compensation for any dispute, damage, or loss shall be limited to $100. This limitation applies regardless of the nature of the claim, whether arising in contract, tort, or otherwise.

Legal Fees

In the case of a dispute, each party agrees to bear their own legal fees and expenses. This provision ensures that both Medixcel and our users operate under fair and reasonable expectations, minimizing potential financial burdens during dispute resolution.

Opt-Out

If you wish to opt-out of communications or request the removal of your personal information from our database, please contact us by phone at (858) 239-0578.

Updates to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes to this policy will be posted on our website, and the changes will be effective as of the date of posting. We encourage users to periodically review this policy for the latest information on our privacy practices.